Terms of Service

Last updated: February 2026

1. Agreement to Terms

By accessing or using NookScan Protocol™ (“NookScan,” “the Service”), you agree to be bound by these Terms of Service (“Terms”). NookScan Protocol is operated by Notary Nook of Chicago, LLC (“Company,” “we,” “our”), a limited liability company organized under the laws of the State of Illinois. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years of age to use NookScan Protocol. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

3. Service Description

NookScan Protocol is a compliance analysis platform that provides deterministic, AI-assisted document analysis for loan packages, notarial acts, and legal documents. The Service uses 10 proprietary analysis engines to evaluate document compliance, detect deficiencies, and generate correction recommendations.

The Service is provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted, error-free, or secure operation of the Service at all times.

4. Accounts & Registration

To use NookScan Protocol, you must create an account using Google or Apple sign-in authentication. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@getnookscan.com if you become aware of any unauthorized use of your account.

5. Free Scans & Subscription Plans

Every new user receives 2 complimentary compliance scans with no credit card required. After the free scans are used, continued access requires an active subscription.

  • Starter — $24/month: 20 scans per month, up to 75 pages per scan, basic compliance report with signature and jurisdiction checks.
  • Professional — $39/month: 75 scans per month, up to 200 pages per scan, full compliance report with all 10 proprietary engines, JCM correction paths with statute citations, PDF export, and full report history.
  • Enterprise — Custom pricing: Everything in Professional, plus API access, white-label reports, custom rulesets, dedicated account support, and SLA guarantee.

Subscriptions are billed monthly through Stripe. You may cancel at any time through your account dashboard. Cancellation takes effect at the end of the current billing period.

Refund Policy: All subscription fees are non-refundable. No refunds or credits will be issued for partial months of service, unused scans, or mid-cycle cancellations. If you believe you have been billed in error, contact support@getnookscan.com within 30 days of the charge.

6. AI & Technology Disclaimer

NookScan Protocol uses artificial intelligence and deterministic rule-based analysis to evaluate documents. Results generated by NookScan do not constitute legal advice. Compliance reports are informational tools designed to assist — not replace — professional legal review.

NookScan's analysis is based on pattern recognition and rule-based logic at the time of scan. Laws, regulations, and jurisdictional requirements change frequently. The Company does not guarantee that analysis results reflect the most current legal standards in every jurisdiction.

Users should have all compliance results reviewed by a qualified attorney or compliance officer before acting on them. The Company is not a law firm and does not provide legal representation or counsel.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload documents containing malware or malicious code
  • Attempt to reverse-engineer, decompile, or extract the logic of our analysis engines
  • Share account credentials with unauthorized third parties
  • Use automated tools to submit scan requests beyond your plan limits
  • Resell or redistribute NookScan reports without authorization
  • Interfere with the integrity or performance of the Service
  • Misrepresent NookScan reports as certified legal opinions or official compliance certifications

8. Intellectual Property

NookScan Protocol™ and its 10 proprietary analysis engines — including the Signature Verification Layer (SVL™), Adaptive Jurisdictional Logic (AAL™), Jurisdictional Correction Matrix (JCM™), Smart Field Intelligence Engine (SIE™), RuleSync™ Compliance Rule Integration, Cross-Document Consistency Validator (CDV™), Notarial Execution Integrity Monitor (NIM™), Compliance Confidence Scoring (CCS™), NookLayer Pipeline Architecture™, and the Deterministic Analysis Framework™ — are the exclusive intellectual property of Notary Nook of Chicago, LLC. Patent pending.

You retain full ownership of all documents you upload. By uploading a document, you grant us a limited, non-exclusive, revocable license to process it solely for the purpose of providing the compliance analysis service.

9. Data & Privacy

Your use of NookScan is also governed by our Privacy Policy. Uploaded documents are processed using secure cloud infrastructure and are not used to train AI models. Upon account termination, your data will be permanently deleted within 30 days.

10. Third-Party Services

NookScan uses third-party services including Google Cloud and Firebase for infrastructure, Stripe for payment processing, and Google and Apple for authentication. Your use of these services is subject to their respective terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by law, Notary Nook of Chicago, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including errors in analysis results, decisions made without independent legal review, loss of data or revenue, or service interruptions.

Our total aggregate liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Notary Nook of Chicago, LLC, its officers, directors, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

You may terminate your account at any time by canceling your subscription and contacting support@getnookscan.com. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity. Upon termination, your data will be permanently deleted within 30 days. Any fees paid prior to termination are non-refundable.

14. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the State of Illinois. Any disputes shall be resolved exclusively in the state or federal courts located in Cook County, Illinois.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or notice on the Service at least 14 days before taking effect. Continued use after changes constitutes acceptance.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, AI Disclosure, and any applicable subscription agreement, constitute the entire agreement between you and Notary Nook of Chicago, LLC with respect to the Service.

Contact

support@getnookscan.com

Notary Nook of Chicago, LLC
Chicago, Illinois
getnookscan.com